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Communication Guidelines and Concerns- Talking with my School

Do you want to talk to someone at school about a particular enquiry or concern?

Please contact us on 9462 6600 or email 

Please click on the link Talking with My School document. 

Communication Guidelines

At Bayswater we value regular communication between the school and our families.  Parents/carers are encouraged to establish and maintain positive communication with teachers and the school. Teachers are available via email or using the teachers preferred platform of; Connect, See Saw or Class Dojo.

Parents/carers should discuss issues and concerns as soon as they occur. Interviews with teachers can be arranged, for a mutually convenient time, by making an appointment. Where there are tandem teachers in a class an appointment should be made with only one of the teachers.

Staff wellbeing is a priority at Bayswater and our teachers need to be able to ‘switch off’ from work and maintain a healthy work-life balance.   Every effort will be made to respond to parent enquiries, generally during school hours, within a reasonable timeframe; for example, 48 hours from reading a communication on a workday. Teaching staff, including Administration, are not required to respond to communications outside of their normal working hours (8.00am – 5.00pm). If further information is required please see the Department’s ‘Talking With my School’ document, and Communication Protocols on our school website.

To communicate a child’s absence from school please use the email   Teachers may be cc’d into the email.   A response to confirm receive of the email will come from administration but not from the class teacher.

If unable to satisfactorily resolve any issue with the classroom teacher, parents/guardians are asked to make an appointment to see the Principal or Deputy Principal. The Administration can be contacted by email at or by phone on 9462 6600.